Territory Manager-Personal Loan (Direct Sales Team)

Job Requirements Key Responsibilities Primary Responsibilities

• Acquire new personal loan customers across identified segments and geographies.
• Manage a team of DSTs to drive high-quality Personal Loan sourcing.
• Ensure consistent achievement of monthly acquisition and revenue targets.
• Identify cross-sell opportunities.
• Ensure compliance with selling norms, SOPs, and regulatory guidelines.
• Maintain high standards of sourcing quality and customer service.

Channel & Lead Management

• Oversee multiple sourcing channels including branches, DSTs, and central lead funnels.
• Ensure leads received from central teams are promptly and effectively attended.
• Organize and execute lead generation and promotional activities at identified locations to generate Open market business
• Work closely with branch teams to maximize business potential from walk-ins and referrals.

Secondary Responsibilities

• Conduct catchment mapping to identify and target potential customer segments.
• Gather and act on customer feedback to improve service delivery.
• Support initiatives aimed at enhancing customer experience and satisfaction.
• Candidate Profile

Education

• Graduate in any discipline (mandatory)

Experience