Tata Teleservices
Frontend Tech Sp - Engr
- Location Hyderabad, Telangana, India
- Experience 1-2 yrs
- Job type Full-time
- Posted 8 Oct 2026
- Qualification Diploma
You will be taken to Tata Teleservices’s own careers page to apply. Job ID 2565.
Job description
Job responsibility
- Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products
- Responsible for handling personal KPIs/KRAs
- Team player, Tech Savvy
- Responsible for high level of customer focus
- Having a strong hold on telecom products of leased line and voice products
Shift Working
Working in shifts (24/7)
Key Customer End customer, authorized signatories, clients Internal teams
Necessary Preferred
Skills
- Excellent communication skills and hold on English & Hindi
- Strong customer handling skills
- Customer centric and high focus on customer facing processes
- Excellent grip on high end leased line and voice products
- Excellent hands on experience in handling QRC at call centre for Premium Customer Base
- Sound Knowledge in Telecom Technology
Industry preferred from Technical – Call Centre / BPO / KPO /
Diversity
.
Qualification Any Graduation / Diploma ·
. .
Overall Work Experience
·
- Minimum 1- 2 years of experience in the BPO segment handling highend telecom customers
- Hands on experience in voice and data products people handling and customer interaction
.
Behavioural Attributes
- Strong customer focus
- Good analytical skills
- Strong communication and interpersonal skills
- Inclination towards innovation
- Good Computer Knowledge
·
. .