Senior Associate - Tech Operations Engineering
- Location Bengaluru, KA, India
- Experience 6+ yrs
- Job type Full-time
- Posted 10 Oct 2026
- Qualification Bachelor's
You will be taken to American Express’s own careers page to apply. Job ID 26014921.
Job description
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
Responsibilities
Bachelor’s Degree or equivalent in computer science, computer science engineering or related technical experience. 6 + years of varied experience in software engineering.
- Experience with identifying application/infrastructure risks and mitigation strategy and the ability to work with a team to ensure risks are mitigated.
- Experience with debugging techniques for root cause analysis of issues.
- Experience working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency.