Senior Specialist - CSG
- Location Hyderabad, India
- Experience 2-6 yrs
- Job type Full-time
- Posted 5 Oct 2026
- Qualification Bachelor's / Diploma
You will be taken to R1 RCM’s own careers page to apply.
Job description
Key Responsibilities
1. Hard Services Operations (Core Execution) · Operate and maintain all building engineering systems, including: o HVAC systems (AHUs, FCUs, VRF/VRV units) o Electrical systems (LT panels, UPS, DG sets) o Plumbing systems and water supply o Fire & life safety systems · Ensure continuous operation and zero disruption of critical systems. · Perform routine checks, readings, and log sheet updates. · Identify early signs of equipment failure and take corrective action.
2. Preventive & Breakdown Maintenance · Execute preventive maintenance schedules as per SOPs. · Attend and resolve breakdown complaints within defined SLAs. · Coordinate with vendors for specialized maintenance activities. · Ensure proper closure of maintenance tasks with documentation.
3. Work Order & Helpdesk Management · Receive, acknowledge, and execute work orders through CAFM/CMMS systems. · Ensure timely closure of tickets with quality service delivery. · Provide feedback and updates on task status. · Maintain accurate records of all maintenance activities.
4. Technical Monitoring & Log Management · Record and monitor: o Electrical load readings o DG fuel consumption o HVAC performance parameters o Water levels and pump operations · Highlight abnormalities and escalate deviations. · Maintain daily, weekly, and monthly logs.
5. Technical Transformation & Optimization (Execution Level)
A. Data Capture & Digital Adoption · Ensure accurate data entry in: o CAFM systems o Energy monitoring tools o Maintenance logs · Support implementation of digital tools such as: o IoT sensors o Smart meters o Automated monitoring systems